Businesses
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Can I collect and use reviews with a free plan?
If you believe a review violates our guidelines, you can report it to us through your business account or by contacting our Content Integrity team.
Our guidelines apply to everyone who uses our platform and we ensure that all flagged reviews are treated consistently, regardless of who wrote them.
Once someone writes a review about your business, a profile page is created to host and display reviews.
People over 18 who have had a recent, genuine experience with your company can write a review about it.
The easiest way to ensure you receive reviews from a wide range of people is to use our invitation methods.
Reviews are user-generated content that is owned by the people who wrote them.
Fake reviews are reviews that do not reflect the genuine service or purchasing experience with a company.
We encourage businesses to engage with reviewers by responding to reviews.